Privacy & Security

Khelibet Privacy Policy — How Your Information Is Protected

The security of your personal information is our top priority. Find out exactly how Khelibet collects your data, how it's used, and how it's kept safe — all explained here in plain language.

Last Updated: January 2026
SSL 256-bit
Encryption
100%
Data Secured
Not Third Parties
No Data Sales
GDPR
Compliance with Standards

How We Take Care of Your Privacy

Every piece of your information on Khelibet is protected with the highest level of security

End-to-End Encryption
Every transaction and piece of personal information you share is secured with SSL 256-bit encryption. No third party can access or read this data.
No Data Sales
Khelibet never sells your personal information to advertisers or any third party. Your data is used solely to improve our services.
Your Control
You can view, correct, or request deletion of your information at any time. Your data belongs to you.
Secure Servers
All data is stored on dedicated high-security servers. Regular security audits and penetration testing are carried out.
International Standards
Khelibet complies with GDPR and international data protection standards, maintaining the highest global benchmarks to safeguard your privacy.
Transparent Communication
Our support team is available 24/7 for any privacy-related questions. There are no hidden policies — everything is communicated clearly.

Welcome to Khelibet. This Privacy Policy explains how Khelibet collects your personal information, how it is used, and the measures we take to keep it secure.

We believe privacy is a fundamental right for every user. That's why khelibet was built from the ground up with a system that handles your data with the utmost care. No fine print tricks here — everything is laid out in plain, straightforward language.

By using Khelibet's website or services, you agree to this Privacy Policy. If you have any questions, support@khelibet.runContact us at.

1 What Information We Collect

Khelibet collects your information in several ways, primarily from three sources: what you provide directly, what is collected automatically as you use the service, and what is received through third parties.

Information You Provide

Information you provide during registration and identity verification:

Data Type When It Is Collected Why It's Needed
Full Name At Registration To confirm account identity
Email Address At Registration Communication & Security Notices
Mobile Number At Registration OTP Verification & Support
Date of Birth At Registration Age Verification (18+)
Address During KYC Verification To verify identity and location
Identity Document Details During KYC Verification To meet legal obligations
Payment Information At Deposit/Withdrawal To Process Financial Transactions

Automatically Collected Data

When you use khelibet, certain information is collected automatically:

  • IP Address and Device Type
  • Browser Type and Version
  • How long you viewed each page on the site
  • At the time of login and logout
  • Betting Activity History
  • Cookie & Local Storage Data

Automatic data collection is aimed at improving your experience, preventing fraud, and ensuring platform security.

2 How We Use Your Information

Khelibet uses your information only for legitimate and necessary purposes. We never sell your data for advertising.

Primary Use

  • Account Management: To create, maintain, and secure your account.
  • Transaction Processing: To process deposits and withdrawals and maintain your financial history.
  • KYC Verification: To verify your identity in compliance with legal obligations.
  • Support Services: To resolve your issues quickly and effectively.
  • Fraud Prevention: To detect and block suspicious activity.

Secondary Use

  • To improve platform services and user experience
  • To send you relevant offers and promotions (with your consent)
  • To monitor responsible gaming
  • To generate legal and regulatory reports

If you no longer wish to receive marketing emails or SMS, contact support at any time or click the Unsubscribe link in any email.

3 Cookie Policy

Khelibet uses cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences.

Cookie Type

  • Essential Cookies: Essential for the site to function properly — covering login sessions, security tokens, and similar functions. Disabling these will prevent the site from working.
  • Performance Cookies: To analyze which parts of the site are used most. This data is completely anonymous.
  • Functional Cookies: Helps remember your language preferences, betting history, and more.
  • Marketing Cookies: Used solely with your consent to show you relevant offers.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

4 Data Sharing & Third Parties

Khelibet does not sell your personal information. However, data may be shared with third parties in certain specific circumstances.

When Information Is Shared

  • Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the information necessary to process transactions. They operate under their own privacy policies.
  • KYC Provider: Trusted third parties may be used for identity verification. They use your information solely for verification purposes.
  • Law Enforcement: Information may be disclosed in response to a valid court order or directive from a regulatory authority.
  • Technology Service Providers: Cloud hosting and security providers may access a limited amount of data, strictly under confidentiality agreements.

Important: Khelibet never sells, transfers, or otherwise discloses your data to advertisers, data brokers, or any other third party for commercial purposes.

5 Data Retention Period

Khelibet retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Legal Obligation
Transaction History 7 Years Compliance with financial regulations
KYC Documents 5 Years Anti-Money Laundering Laws
Support Conversations 3 Years Service Quality Improvement & Dispute Resolution
Cookie & Session Data 90 Days Platform Performance
Marketing Preferences Until consent is withdrawn Respecting Your Preferences

Once the designated retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

6 Your Rights

As a Khelibet account holder, you have clear rights over your own data. To exercise these rights, support@khelibet.runContact us at.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data unless we are required to retain it under a legal obligation.

Right to Restrict Processing

You can request that we stop processing your information for specific purposes.

Right to Data Portability

You may request a download of your data or ask for it to be transferred to another service.

Right to Object

You can object to your information being used for marketing or profiling purposes.

Rights requests will be responded to within 30 days of receipt. Complex cases may take up to 60 days, and you will be notified accordingly.

7 Security Measures

Khelibet uses industry-leading security technology to protect your data. That said, no system on the internet is 100% impenetrable, so your own vigilance matters too.

Our Security Measures

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP is used as an additional security layer at login.
  • Firewall & DDoS Protection: Advanced server-level firewalls and intrusion prevention systems are in place.
  • Regular Security Audits: Regular penetration testing and security assessments are conducted by third-party specialists.
  • Access Control: Only authorized personnel can access specific data, and every access is logged.
  • Data Backup: Regular encrypted backups are stored securely in separate locations.

What You Should Do

  • Use a strong password and update it regularly.
  • Never share your password with anyone.
  • Keep two-factor authentication (2FA) enabled.
  • Avoid logging into your account on public Wi-Fi.
  • If you notice any suspicious activity, report it to support immediately.

Khelibet will never ask for your password or OTP via email or SMS. If you receive such a request, treat it as fraudulent and report it to us.

8 Minor Protection

Khelibet strictly does not permit users under the age of 18. We never knowingly collect data from minors.

  • Date of birth is verified at the time of registration.
  • Your age is verified as part of the KYC process.
  • If a minor registers by mistake, their account will be cancelled and any collected data will be deleted immediately.
  • If parents have any concerns, support@khelibet.runplease feel free to contact us.

Child protection is of the utmost importance to us. To learn more about responsible gaming, visit our Responsible Gaming View page.

9 Changes to the Privacy Policy

Khelibet may update this Privacy Policy from time to time. Updates may be necessary due to legal changes, the addition of new services, or security improvements.

  • You will be notified by email or via the platform for any significant changes.
  • The date of any changes will be noted under the "Last Updated" section at the top of this page.
  • For major changes, 30 days' notice will be given before they take effect.
  • Continued use of the service after any changes have been made will be taken as your acceptance of the updated policy.

Make a habit of reviewing this page regularly so you always stay up to date with the latest Privacy Policy.

10 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our data protection team is always ready to assist you.

Email

Support@khelibet.run

Response Time

Within 72 Hours

To exercise your rights, send an email from the address registered to your account and clearly state the nature of your request.

Enjoy Khelibet in a Safe Environment

Your privacy is fully protected. Open an account today and join millions of bettors across Bangladesh.

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